Google Refund Policy | Grande Place - Music Boxes, Christmas and Much More!

Grande Place - Music Boxes, Christmas and Much More!

For all returns, refunds and exchanges, please email us at: info@musicbox.us
Returns-
Returns must be made within 30 days. Item must be unused and in the same condition that you received it. It must also be in the original packaging. 
To complete your return, we require a receipt or proof of purchase.  
Refunds-
Refunds will be applied to your credit card or original method of payment.

 

Exchanges-
We replace items only if they are defective or damaged in transit.
Gifts-
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
  
Shipping Costs-
You will be responsible for paying shipping costs for returned items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.